Energy + utilities
Everbridge industry focus
Protect employees, equipment, production, and communities
Whether it’s an emergency incident that requires immediately notifying employees, customers, or regulatory groups, or daily tasks like maintaining plant operations, organizations need a critical communications capability to meet regulatory requirements, improve operations, and help protect life and property. From substation operations and pipeline management to managing demand response and proactive customer communications, Everbridge enables rapid communication with your internal teams and the communities they serve, all while cutting costs.
“Tailoring messages to specific regions rather than sending to the entire population, and responding to situations appropriately based on customer, gives us a lot of flexibility and saves a lot of time.”
– Arron Bean, Operations Director
Energy + Utility use cases
Plant + rig disruption
Severe weather, natural disasters, or equipment failures can damage or disrupt operations, increasing costs and endangering lives. By having better foresight of potential issues, and better information during incidents, you can move people away from danger, and bring in resources quickly to address problems and get back to operating normally faster.
Community connection
Whether it’s the community you serve, or the community you work in, communicating quickly and accurately can preserve customer satisfaction, reduce the volume of calls into support staff, and in some cases help ensure people move away from danger as quickly as possible. Opt-ins enable quick and comprehensive reach-out to affected community members.
Lone worker safety
Service technicians and other employees may have to work alone in dangerous conditions – for example, inspecting and fixing equipment, or turning on or off service in areas with bad weather or a high risk of crime or even terrorism. By locating employees quickly to advise them of threats, and by allowing lone workers to quickly initiate incidents from their location, workers can finish their jobs and stay safe.
“Employee safety and enterprise resiliency are paramount and we continually seek innovative solutions and partnerships that ensure we are meeting these demands.”
– John Liuzzi, National Director of Business Continuity
Additional resources
Article: Noble Energy
Establishing a global security operations center (GSOC) may seem like a daunting task, given the utter complexity of pulling together so many disparate lines of intelligence, security systems, travel tracking and more. But then enterprise security leaders face the bigger challenge: funding it over the long-term.
Case Study: Kosmos Energy
Whether it’s the community you serve, or the community you work in, communicating quickly and accurately can preserve customer satisfaction, reduce the volume of calls into support staff, and in some cases help ensure people move away from danger as quickly as possible. Opt-ins enable quick and comprehensive reach-out to affected community members.
Case Study: National Oilwell Varco
Service technicians and other employees may have to work alone in dangerous conditions – for example, inspecting and fixing equipment, or turning on or off service in areas with bad weather or a high risk of crime or even terrorism. By locating employees quickly to advise them of threats, and by allowing lone workers to quickly initiate incidents from their location, workers can finish their jobs and stay safe.
